For customers having issues logging into PostalEase

WALKTHROUGH - USPS PAYROLL LOGIN ISSUES 

Some USPS employees have been experiencing issues logging into their USPS payroll account (PostalEase/LiteBlue). This is preventing some of our customers from setting up or even updating their allotments. 

If you are experiencing this issue, please ask them to try the following. 

1. Log in to PostalEase from a USPS network: Customers will need to be at a USPS facility using their employee wifi.

2. If option 1 does not work, log in to PostalEase using a supervisor’s computer. Supervisor must be logged into the network first.

3. If options 1 and 2 don’t work, clear the browser’s cache and cookies, and then try again. Sometimes after updates, old data on in the cache will prevent the website from working*

4. If none of the options work, please contact your HR supervisor for an update on the issue at your site. 

*How to clear cache and cookies for Google Chrome 

*How to clear cache and cookies for Mozilla Firefox

*How to clear cache and cookies for Safari

*How to clear cache and cookies for Internet Explorer (Microsoft Edge)