OneBlinc FAQ

General Loan Questions

• What is my payment schedule?
• Can I increase my payment amount?
• What is OneBlinc?
• How can I contact OneBlinc?
• Does OneBlinc offer additional products or services to customers?
• Can you call me?

Application Questions

• What if my bank is not listed?

BlincAdvance

• BlincAdvance: How do I change my payment date?
• How do I update the primary card for my advance?
• The Blinc Advance app cannot detect my paycheck (salary) deposits.
• Why is my advance only $50?
• How can I obtain a $250 BlincAdvance?
• Why do I need to connect my debit card?

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Refinance

• When can I refinance?

Allotment

• For customers having issues logging into PostalEase
• Where is the allotment/split deposit information found?

Money and Payments

• Can I mail in a check to pay off my loan?
• Where can I view my payment history?
• How can I catch up on my loan payments?
• How can I make an extra payment towards my loan?
• What are my loan payment options (ways to pay)?

Our Process and Eligibility

• How do I know if I’m eligible for a loan (requirements)?
• How long will it take to receive the funds?
• Can I change my loan amount?
• What is your credit reporting policy?

Account Questions

• Where do I find my loan terms and balance?
• How do I update my personal information (email, phone number, address)?
• How do I update my bank account or debit card information?
• I forgot my password. What do I do?

Credit Score Monitoring

• Does checking my credit score hurt my credit?
• How does OneBlinc get my free credit score?
• What can hurt my credit score?
• What goes into my free credit score — and what doesn't?
• How can I build my credit score?
• How can I check my credit score? How often does my credit score change?

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Referral Program

• How is my referral bonus sent to me?
• When will I receive payment for my approved referral?

Plaid

• What is Plaid?