OneBlinc FAQ

General Loan Questions

• Can I skip a payment?
• What is my payment schedule?
• Can I increase my payment amount?
• What is OneBlinc?
• How can I contact OneBlinc?
• What states are your loans offered in?

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Application Questions

• Why was I denied?
• Can I still apply if I don't see my employer listed?
• My application was denied. When can I reapply?
• What is if my bank is not listed?
• Where do I find the status of my loan?
• The document(s) I uploaded turned red. What does this mean?

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BlincAdvance

• How can I obtain a $250 BlincAdvance?
• Why do I need to connect my debit card?
• How do I pay back my BlincAdvance?
• My debit card was lost, stolen or blocked.
• Are there any fees or interest charged with BlincAdvance?
• When I try to register with my phone, it says that an account already exists.

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Refinance

• When can I refinance?
• I received communication about being eligible to refinance but my refinance button is not active.
• What are the requirements to refinance my loan?
• Does OneBlinc offer early refinance?
• Why does my refinance keep expiring?
• Can I still refinance if I miss a payment?

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Allotment

• For customers having issues logging into PostalEase
• How do I cancel my allotment / split deposit when my application was denied?
• Where is the allotment/split deposit information found?

Money and Payments

• Where can I view my payment history?
• How can I catch up on my loan payments?
• How can I make an extra payment towards my loan?
• What are my loan payment options (ways to pay)?
• Are there any additional fees and/or costs to apply for a loan?
• What online payroll system should I use?

Our Process and Eligibility

• How do I know if I’m eligible for a loan (requirements)?
• How long will it take to receive the funds?
• How long will it take to get a decision?
• Can I change my loan amount?
• What does pre-approved mean?
• Does being on leave affect my eligibility?

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OneBlinc Checking Account

• Where can I find my OneBlinc checking account routing number and account number?
• How can I transfer money from my Oneblinc checking account?
• Is there any fee to withdrawal money?
• How can I change my PIN?
• Where can I see more information about my Oneblinc checking account?
• What is my daily purchase limit?

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Account Questions

• How do I update my personal information (email, phone number, address)?
• How do I update my bank account or debit card information?
• I forgot my password. What do I do?

Credit Score Monitoring

• Does checking my credit score hurt my credit?
• Is it safe to check my credit for free?
• How does OneBlinc get my free credit score?
• What can hurt my credit score?
• What goes into my free credit score — and what doesn't?
• How can I build my credit score?

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Referral Program

• What is the referral program?
• How is my referral bonus sent to me?
• When will I receive payment for my approved referral?

Plaid

• What is Plaid?
• What if my bank is not listed for salary advance?